Unfortunately, I am also part of the group that normally uses the web as part of my daily work. However, I work with clients that range from being better than myself when it comes to social media to clients that feel like nobody uses the web for major purchases.
In each case, I can show them the amount of traffic available on search engines and on social media networks.
For my clients, it’s usually split – purchasing agents aren’t looking on social media networks so we target them using seo and engineers/techies are looking on social media networks so we target them using LinkedIn, Facebook, YouTube and Twitter (among others when necessary).
I think the strongest argument can be made for being in both places. If you ignore one in favor of the other, then you ARE going to miss part of your target audience. And we never want that to happen.
I like your definition of SEO – “any activity that helps to promote your business on a SERP”. I also agree with Brian that for the most part, social media is branding and seo is sales. Another way to say it is social media is customer support and seo is purchasing. A successful company that retains clients will have both departments manned by experienced, skilled employees.
I also like Rick’s question about definitions. With traditional search results being replaced by personalized, social, geo-targeted search results; the traditional way of seo is being updated to include these newer outlets. And for engine, even YouTube is considered a search engine with it’s own trends, insights and keyword research tools. But like you, when we use the term seo in our office, we mean the traditional search engine result pages.
We choose to use the phrase Internet Marketing because anytime a prospective client opens a browser, we want them to think of us. We’ve even installed custom toolbars so they can always see us. Wherever our audience is, we will be there with our clients.
SEO or Social Media – Is SEO needed now that Social Media has arrived?
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